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WeaKly QuoTe: Sometimes Weekly, sometimes Weakly, sometimes not so Weakly.


"One thing I love about customers is that they are divinely discontent. Their expectations are never static – they go up. It’s human nature. We didn’t ascend from our hunter-gatherer days by being satisfied. People have a voracious appetite for a better way, and yesterday’s ‘wow’ quickly becomes today’s ‘ordinary’. I see that cycle of improvement happening at a faster rate than ever before. It may be because customers have such easy access to more information than ever before – in only a few seconds and with a couple taps on their phones, customers can read reviews, compare prices from multiple retailers, see whether something’s in stock, find out how fast it will ship or be available for pick-up, and more. These examples are from retail, but I sense that the same customer empowerment phenomenon is happening broadly across everything we do at Amazon and most other industries as well. You cannot rest on your laurels in this world. Customers won’t have it." Jeff Bezos  

  "A message from Joseph Smith to Brigham Young three years after his death.  “Joseph stepped toward me and looking very earnestly, yet pleasantly said, ‘Tell the people to be humble and faithful, and be sure to keep the Spirit of the Lord and it will lead them right.  Be careful and not turn away the small still voice; it will teach you what to do and where to go; it will yield the fruits of the kingdom.  Tell the brethren to keep their hearts open to conviction, so that when the Holy Ghost comes to them, their hearts will be ready to receive it.  They can tell the Spirit of the Lord from all other spirits; it will whisper peace and joy to their souls; it will take malice, hatred, strife and all evil from their hearts; and their whole desire will be to do good, bring forth righteousness and build up the kingdom of God. . . Tell the people to be sure to keep the Spirit of the Lord and follow it, and it will lead them just right.’” President Brigham Young